Frequently Asked Questions

Answers to all your questions about krika

Accounts, payments, bonuses, games, and security — this page has simple and complete answers to the most common questions from Bangladeshi players.

Whether you are new to krika or an experienced player, questions can come up at any time. Below we have provided detailed answers covering everything from opening an account to bonus terms, the payment process, game rules, and safe gaming. If you cannot find your question here, our 24/7 Bengali live chat support is always ready to help.

Account and Registration

To open an account at krika, you need an active mobile number and a valid ID. Fill in the registration form with your name, mobile number, and password and your account will be ready within a few minutes. Please note that only people aged 21 or older can register.

No, each person is allowed only one account at krika. Creating multiple accounts using the same mobile number or ID is a violation of the platform's rules and may result in the permanent closure of the accounts.

Click the «Forgot password?» option on the login page. A verification code will be sent to your registered mobile number. Once you verify your identity with the code, you can set a new password. If you have trouble, get help from our support team via 24/7 live chat.

Account verification at krika is usually completed quickly. Once you submit a photo of your national ID or passport, the support team reviews it promptly and activates your account. For any issues, contact us via live chat.

Deposits and Withdrawals

Deposits from bKash to krika are nearly instant — funds are usually credited to your krika balance within a few seconds and at most a few minutes. The minimum deposit amount is ৳500.

The minimum deposit amount for every payment method at krika is ৳500 and the minimum withdrawal amount is also ৳500. The same limit applies to bKash, Nagad, Rocket, and Upay.

Withdrawals from krika to Nagad are usually completed within 5 to 30 minutes. This timeframe is not exceeded even during busy periods. Having your account verified before withdrawing makes the process faster.

krika generally does not charge any extra fees for deposits or withdrawals. However, your mobile banking operator (bKash, Nagad, Rocket, or Upay) may apply their own transaction charges. Contact your operator directly for details about those charges.

Yes, you can deposit and withdraw money at krika using both Rocket and Upay. The minimum amount is ৳500 and withdrawals are usually completed within 5 to 30 minutes.

Games and How to Play

krika offers slot games, live casino, fishing games, sports betting (cricket, football, kabaddi), card games, and many more categories. Games from top providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming are available.

To bet on BPL matches, log in to your krika account and go to the cricket section. Select an ongoing or upcoming BPL match, choose the market type (match winner, toss, total runs, etc.), set your amount, and confirm the bet. You can bet both before the match starts and while the game is in progress.

Yes, all games at krika are fully optimized for mobile browsers. You can play smoothly on any Android or iOS device without downloading a separate app. Just open krika.cam and start playing right away.

RTP or Return to Player is the percentage of total wagers that a game is expected to return to players over the long term — it is a theoretical average and does not guarantee the outcome of any individual round. A higher RTP is generally considered more favorable, but volatility also plays an important role in the gaming experience.

krika only uses software from accredited and verified game providers that employ Random Number Generator (RNG) technology. This technology ensures that the outcome of every game is completely random and not predetermined.

Bonuses and Promotions

The krika welcome bonus is a 200% bonus on your first deposit, up to a maximum of ৳20,000. This means if you deposit ৳5,000 you can play with a total of ৳15,000. A 20x wagering requirement must be met before the bonus can be withdrawn.

A wagering requirement is the condition that sets how many times bonus funds must be used in bets before they can be withdrawn. The 20x on the krika welcome bonus means you must place bets totaling 20 times the bonus amount. For example, a ৳5,000 bonus requires a total of ৳100,000 in bets.

krika's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. You move up automatically through regular play and increasing betting activity. At the Diamond tier, weekly cashback reaches up to 1.0%.

krika VIP cashback rates vary by tier:
Bronze: up to 0.2%  |  Silver: up to 0.4%  |  Gold: up to 0.6%
Platinum: up to 0.8%  |  Diamond: up to 1.0% weekly cashback. Calculated automatically every week.

Under krika's bonus terms, specific games contribute fully or partially toward bonus wagering requirements. For details, read the terms and conditions of each bonus or ask our support team via live chat.

Security & Responsible Gaming

krika uses SSL encryption technology to keep all your personal and financial information secure. Your data is never sold or shared with third parties. Read our privacy policy to learn more.

No, krika is strictly for individuals aged 21 and above. Registration and play by minors is completely prohibited. Providing accurate information during age verification is mandatory.

krika takes responsible gaming very seriously. If you feel your gambling is getting out of control, contact us via live chat — we will help you set a spending limit or activate self-exclusion on your account. Visit our responsible gaming page for more information.

To activate self-exclusion, contact our 24/7 live chat support and request a temporary or permanent closure of your account. This service is completely free and takes effect quickly.

krika's support team is available 7 days a week, 24 hours a day via live chat in Bengali. You can also reach us by email: [email protected]. Phone and WhatsApp support are not currently available.

Still have questions? Get in touch with support

Our expert support team is available 24/7 in Bengali, ready to answer any of your questions.

Live Chat

Chat with our team via live chat for immediate assistance — available 24/7 in Bengali.

Email Support

Contact us by email for detailed inquiries.

Responsible Gaming

Visit our page for safe gaming guidelines and detailed information on self-exclusion.

Learn More